Behavioral - The most important thing about a person is that person’s behavior. We enable you to pick the best choices available to you, so that you exhibit the best version of yourself.
Conflict Management - Learn effective conflict management methods and resolution strategies to address confrontation in the working environment. This program offers practical tips for managing conflict at work and introducing an effective conflict management strategy. This workshop will introduce practical techniques and strategies that people can effectively utilize when managing conflicts in the workplace.
Customer Service - In order to create higher levels of customer satisfaction, you need to go beyond simply showcasing your products and services and purposefully design and plan to develop strong relationships with your customers. It is critical that you provide a unique customer experience by proactively anticipating your customers’ needs and exceeding their expectations every single time.
In this program you will learn to recognize how your attitude impacts on your interactions, you'll learn how to apply techniques to generate repeat business, develop top-level telephone skills, learn how to deal with difficult customers and deliver on your promises.
Negotiation Skills -> The program provides you with practical negotiation techniques that you can use in many contexts and situations. In this workshop you will learn the theory and get the opportunity to apply it to scenarios that suit your specific needs. Learn key skills like how to lay the groundwork for a successful negotiation outcome, choosing preferred locations, identifying the key points you're willing to concede and when to walk away from the bargaining table.
Personal Effectiveness - We live in a competitive environment. There are limited jobs, limited career progression opportunities, and most of all our own limiting beliefs. Every once in a while, everyone gets overwhelmed by these factors and needs a de-stressor, a stabilizer, from where they can gather themselves, and keep moving forward. Most importantly, it is imperative to find a constant source of motivation that is within us and not external. This course helps us discover our individual, unique motivation so nothing stops us from maximizing ourselves to our full potential.
Time Management - The purpose of time management training is to help organize your daily tasks and reduce stress. Learn effective time management skills to manage time more efficiently, including how to plan activities and get tasks done in a smarter manner, both at work and at home. This program introduces tools and techniques that allow participants to manage their time more effectively and feel more in control.
The program also enables participants to identify areas of their job where time could be better utilized and the actions necessary to improve problems identified.

Communication - Communication - The quality of our lives is determined by the quality of our communications. We help you focus on the intrinsic aspects of communication.
Presentation Skills - Learn how to improve your business presentation skills, to present with impact. A one-day presentation skills training course which can be tailored to your needs, with practical exercises aimed at substantially improving you’re presenting and public speaking techniques. This practical one-day course will improve participants’ public speaking skills and knowledge. The training includes effective presentation techniques to enable delegates to present professionally and confidently, as well as engage well with the audience.
Email Etiquette - In this age of fast changing technology, email is the preferred and often most efficient form of business communication. This program provides you with the skills and techniques necessary for managing emails, creating and managing groups, writing professionally with effective email structures, creating signatures and templates and more. Learn how to draft emails that are clear and concise and won't be misinterpreted by co-workers.
English Language - To make the trainee feel comfortable with the English language. The trainee should be able to think in English and consequently feel comfortable in speaking in English. After the training, the candidate will feel confident about his or her own English speaking skills. This module has been designed keeping in mind the basic need of non-native speakers of English Language. The course has been divided into 3 levels – Basic, Intermediate and Advance.
Interpersonal Skills - “To effectively communicate, we must realize that we are all different in the way we perceive the world and use this understanding as a guide to our communication with others.” – Tony Robbins
Human interactions continue to evolve and can be overwhelming. This course focuses on understanding self - your style of communication and how you can leverage this information to work with people better.
Influencing Skills - Learn new skills and strategies for influencing people. This one-day course helps delegates develop their influencing and persuasion skills, building confidence and rapport, to enhance personal impact. This course is designed to help delegates become more influential, persuasive and successful in the workplace.
Run in a practical and fun environment, the training develops the delegates’ ability to successfully collaborate with others, at different levels in their organization. Importantly, delegates learn effective persuasion skills to achieve more of their desired outcomes.
Functional - Positive change always comes from adding resources. We aid you in building skills so your personality functions holistically.
Consultative Selling - This program provides an opportunity for experienced sales people to refresh themselves on the basic sales skills and look in-depth at some of the influencing techniques that expert sales people use to get outstanding results. The program is based on applying Neuro Linguistic Programming (NLP) techniques to the Consultative Sales process. It covers how to structure a sales meeting and also the influencing strategies that top sales people use to make those sales meetings run smoothly. The training places particular emphasis on identifying the factors that affect customer buying decisions and how to influence these factors favorably.
Interviewing Skills – Selecting the best candidate for a job for a role is a critical skill for people with employing responsibility. As employment decisions can impact the organisation’s performance, selecting the right candidate is central to business success. The program is ideal for professionals in human resources, especially those working within the functions of recruitment, selection and workforce planning.
Goal Setting & Performance Management - Goal setting is an imperative skill that can be learned. Setting and achieving goals will increase the productivity and confidence in any staff member. The key is to set different types of goals that can be achieved as well as “stretch” goals which are used to reward best efforts.
The program helps the participants to gain knowledge and development skills in creating SMART goals, utilizing technology, overcoming procrastination, self-motivating, managing time, and more. These techniques help you to set accurate goals and to achieve them.
Prevention of Sexual Harassment (PoSH) - In order for each of us to do our best, it is critical that we work together to create a workplace environment that is emotionally safe and respectful of all of the differences that we bring to work with us each day. Starting with an exploration of what genuinely respectful workplaces look like, this program explores the behaviors that lead to consistently respectful work cultures and those that do just the opposite. This leads to a discussion and exploration of the legal obligations that we all have to co-create an environment free of discrimination and harassment as defined by the Equal Employment Opportunity Commission. In particular, it focuses in detail on sexual harassment because of its complexity and sometimes subjective elements.

Note:- For training cost and knowing about faculty please feel free to write to us on info@interviewdekho.com